Managing the risks from Interactive Voice Response (IVR) implementation: key ways to ensure effective testing

Join us for an insightful seminar where we explore how Acutest’s best practice approaches to Quality Assurance and Test can ensure that when you go live with your IVR solution it works without unacceptable issues.

Our expert will share practical insights, real-world examples, and actionable strategies to help you go live sooner with lower risk and at less cost. Don't miss this opportunity to optimise your IVR development budget and drive efficiency in your delivery process. 

Why attend?

• When IT goes wrong: examples from telephony and other areas that show the impact from not testing effectively.
• What ‘good’ testing looks like: we share the principles and practices that Acutest have developed over 20 years of delivering QA and test services to 100s of customers.
• How to turn your testing around and the benefits can you expect: the common assurance services that we deploy in order to transition to ‘good’ testing and the benefits that are realised from them.
• Deploying test tools – the pros and cons: whilst tools can give a distinct advantage in improving testing we share the common pitfalls and how to avoid them.
• Testing is just testing – right?: although many of the good testing practices have evolved over a number of years, we show the additional benefits of modern approaches, including the use of AI.

Learn more about Acutest at acutest.com

Please note: this webinar will be hosted via Microsoft Teams.