MYO Kings Cross

10:30 – 11:00 | Arrival & Registration

11:00 – 12:30 | ALB Customer Sharing: “Where Are We Now?”

Contributors:

• CQC – experience to date, business case progress, adoption approach

What will be covered:

• Where they are on their Copilot journey
• What has worked so far
• Key challenges (business case, governance, scale, licensing)
• What they wish they’d known earlier

12:30 – 13:15 | Networking Lunch

13:15 – 14:45 | Breakout Sessions 

Breakout 1: Building the Business Case

From idea to approval

Focus areas:

• Structuring a Copilot business case
• Demonstrating value vs. cost
• Lessons learned from ALBs already on this path
• How Microsoft can practically support (templates, examples)

Breakout 2: Governance, Policy & Risk

Unblocking governance without slowing progress

Focus areas:

• Policy constraints and approvals
• Information governance & assurance
• Lessons from NHS Property, CQC and others
• What “good enough” governance looks like in practice

Breakout 3: Operationalising Copilot & Centres of Excellence

From pilots to sustainable scale

Focus areas:

• Operational models and ownership
• Centres of Excellence

• Microsoft tooling and roadmap 

14:45 – 15:00 | Close & Next Steps

Why join the community?

The Copilot Community aims to provide a structured platform that facilitates collaboration among NHS ALB and National Bodies organisations, enhancing connectivity and teamwork.

• Improving Service Delivery: One of the key objectives is to improve the speed and quality of both user and Technical enablement within each ALB and National NHS Bodies.
• Fostering Innovation: The community focuses on fostering innovation by encouraging sharing best practices, which is essential for continuous improvement and achieving common goals within the community.
• Addressing Challenges Together: Collaborative efforts enable stakeholders to tackle healthcare challenges collectively, enhancing service quality and effectiveness.
  
  

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Any Questions?

Please email events@trustmarque.com if you have any questions.